CLUB CONDUCT SOLUTIONS
Specialist Independent Investigation and Risk Management for Golf Club Conduct and Discipline Matters
CLUB CONDUCT SOLUTIONS
Specialist Independent Investigation and Risk Management for Golf Club Conduct and Discipline Matters
Specialist Independent Investigation and Risk Management for Golf Club Conduct and Discipline Matters
Specialist Independent Investigation and Risk Management for Golf Club Conduct and Discipline Matters
Golf Clubs face a growing number of member and staff conduct issues – from inappropriate behaviour and safeguarding concerns to criminal activity. These incidents pose a serious threat to club reputation, operational efficiency, and leadership retention. Often, internal investigations lack professionalism, consistency, and confidentiality - especially when handled by volunteer members or legacy processes.
Club Conduct Solutions (CCS) take the pressure off General Managers and club leaders by delivering expert, independent conduct and discipline investigations. Whether it is a sensitive internal matter or a complex investigation, CCS brings discreet, professional support – allowing your leadership to focus on running the club, not managing investigations.
CCS was founded and is led by Neil Ballard - a former Scotland Yard Detective Superintendent with 30 years of investigative experience at the highest level across the UK and beyond.
Neil also has relevant golf industry experience as a Golf Club Captain and having additionally served on the Board of a Golf Club as a Director.
CCS has access to an extensive network of former detectives and specialist operatives to ensure your club gets the highest level of support, and has contacts throughout the golf industry to ensure consistency of approach.
CCS therefore combines elite investigative expertise and risk management experience, with an insider understanding of Golf Club culture and access to the required specialist investigative resources.
We are a Golf Club business partner providing tailor-made services to the needs of our clients, including :
1) Support Golf Club Managers with conduct and discipline investigations, reducing the time spent by them on these matters, increasing their professional and personal wellbeing, and enabling them to focus on the strategy, sustainability and success of their Golf Club.
2) Increase professionalism, independence, consistency and confidentiality in Golf Club discipline and conduct investigations
3) Support Golf Clubs to effectively manage reputational and organisational risk that Golf Clubs face from conduct and discipline investigations